How can we help you?
We have a standard sizing chart available on our website that provides measurements for each size. We recommend checking your measurements against our chart before making a purchase.
Yes, we offer bulk orders for businesses. Please contact our sales team for more information.
We offer a 7-day warranty period for all our products. If you have any issues with your purchase, please contact our customer support team.
We DO-NOT offer free alterations for products. Please contact our customer support team for more information.
Unfortunately, we do not accept returns for products that have been altered.
Typically, after placing an order on an online website, you should receive a confirmation email that includes details about your order, such as the items you purchased, the total amount you paid, and the expected delivery date. If you have not received a confirmation email, you may want to check your spam or junk folder to see if it was mistakenly filtered there. Additionally, you can log in to your COBB Italy account and check your order history to see if your order appears there. If you still have questions or concerns about your order, you can contact COBB Italy's customer support team for assistance.
Shipping rates and delivery times can vary depending on a few factors, such as the destination of your order, the weight and size of the items you purchased, and the shipping method you selected during checkout. Typically, online stores provide information about shipping rates and estimated delivery times on their website or during the checkout process. You may want to visit the COBB Italy website and look for information about shipping rates and delivery times. Additionally, you can contact COBB Italy's customer support team for more information about their shipping policies and estimated delivery times.
Yes, you can track your order once it has been shipped. You will receive a tracking number via email once your order is shipped.
If you receive the wrong product or an incomplete order, please contact our customer support team immediately.
If your order is lost or damaged during shipping, please contact our customer support team immediately.
In case of returns/exchange, visit the returns/exchange section on the website or click here to raise a return/exchange request for your order. You need to pack the product back in its original packing (with tags) and handover the packet to our courier person. As soon as we have it back in our warehouse, we will verify and issue a refund on the same account details used while making payment. Please note that no handling fee is charged for returns. In addition, free products received during any promotional events/offers are not eligible for returns.
We strive to deliver the best quality standards, however, in case you receive a damaged/defective product, we should be notified within 24 hours of delivery. Also, we request you to email us a photograph of the damaged/defective product on care@cobbitaly.com. Incase you fail to intimate about the same, return might not be processed.
We try our best to deliver the right products within time, however, in a few rare cases if you receive a different / wrong product, please visit the returns section on the website and request you to email us a photograph of the damaged/defective product on care@cobbitaly.com.
For return/exchange, the reverse pick up will be done in 2-3 days once the request is placed. It takes 7-10 days for the product to arrive at our warehouse, post which it undergoes a quality check. Once it passes the QC, the refund for return or the request for exchange will be initiated within 72 hours. Once the product is dispatched, it will take 7-10 working days to reach you.
Once the product(s) reaches us and passes the QC, a coupon code worth the Order Value will be sent to the registered email and whatsapp number which can be used in under 30 days from the issuance of the coupon code
The order usually takes 7-10 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time. In case of delay please write to us at CARE@COBBITAL.COM
You will get a confirmation of the placed order on your registered email ID and phone number. Besides, we will further notify you once it is dispatched from our warehouse.
In case the order does not get delivered within 7-10 working days, you can write to us at CARE@COBBITALY.COM. We will do our best to get it delivered at the earliest.
We charge a shipping fee of INR 100/- on all orders.
At the moment, we do not deliver items outside India. However, you can make a purchase from anywhere in the world as long as the shipping address is within India.
We do not offer custom designs for products. However, we are always open to feedback and suggestions from our customers.
Unfortunately, we do not take orders for products that are out of stock. Please check our website regularly for updates on restocks.
Yes, you can track your order once it has been shipped. You will receive a tracking number via email once your order is shipped.
COBB Apparels accepts multiple payment methods such as credit/debit cards, net banking, UPI, wallets and COD.
Yes, it is absolutely safe to use your credit card on the COBB Apparels website as we use secure payment gateways to ensure the safety of your personal information.
